Terms & Conditions

  

Effective date: June 30 2025

Last updated: June 30 2025

  

Welcome to Leadsync! These Terms & Conditions (“Terms”) govern your use of our website, software, widgets, and services (collectively, the “Service”). By accessing or using Leadsync, you agree to be legally bound by these Terms.

  

If you do not agree to these Terms, please refrain from using the Service.

  

  

1. Definitions

  

  • “We”, “us”, “our” — refers to the team behind Leadsync and the legal entity operating the service.

  

  • “Client” — a business or individual using Leadsync to collect, manage, and analyze leads.

  

  • “User” — an end-user (website visitor) interacting with a client’s website where Leadsync is installed.

  

  • “Service” — all software, widgets, dashboards, APIs, and integrations provided by Leadsync.

  

  

2. Eligibility and Account Registration

  

To use Leadsync, you must be at least 18 years old and legally authorized to enter into contracts. You are responsible for maintaining the security of your account credentials.

  

  

3. Description of Service

  

Leadsync enables clients to:

  

  • Embed lead capture forms or widgets on their websites

  

  • Collect lead data (e.g., name, email, phone)

  

  • Track user interactions for analytics and advertising attribution

  

  • Optionally sync data with third-party platforms (e.g., Google Ads, GA4)

  

Note: While we implement privacy-respecting defaults and infrastructure, the client bears responsibility for proper configuration and legal compliance when embedding our tools.

  

  

4. Client Responsibilities

  

Clients using the Leadsync platform agree to:

  

  • Obtain necessary user consent for data collection and tracking (e.g., under GDPR or Ukraine's personal data law)

  

  • Avoid using Leadsync to collect sensitive personal data (e.g., health information, national ID numbers) unless lawfully permitted

  

  • Not upload malicious code or interfere with the integrity of our system

  

  • Ensure that all customer data shared with Leadsync is lawfully collected

  

  

5. Acceptable Use

  

You may not:

  

  • Use Leadsync for spam, fraud, or abusive tracking

  

  • Reverse engineer or resell the platform without explicit agreement

  

  • Interfere with system operations or security measures

  

Violations may result in immediate account suspension and legal consequences.

  

  

6. Intellectual Property

  

All content, code, branding, and features of Leadsync remain our exclusive intellectual property unless stated otherwise.

  

Clients retain rights to the data they collect via our platform.

  

  

7. Data Processing and Privacy

  

Our Privacy Policy explains how we process data. By using the Service, you also agree to our Privacy Policy.

  

Clients are considered data controllers of end-user data. Leadsync acts as a data processor where applicable.

  

We strive to follow GDPR principles, but certain backend components may still be undergoing review and refinement.

  

  

8. Limitation of Liability

  

To the extent permitted by law, Leadsync and its team are not liable for:

  

  • Any indirect or consequential damages

  

  • Data loss due to misconfiguration, third-party systems, or client-side errors

  

  • Legal claims arising from client misuse of the platform

  

Our total liability is limited to the amount paid for the service over the last 3 months, if any.

  

  

9. Service Availability

  

We aim to provide high availability but do not guarantee uninterrupted access. Maintenance or force majeure events may temporarily affect service performance.

  

  

10. Modifications to Service

  

We reserve the right to modify or discontinue the Service (partially or entirely) at any time with prior notice, where reasonable.

  

  

11. Termination

  

We may suspend or terminate your access if you violate these Terms or if your use poses risk to the system or to others. You may terminate your account at any time by contacting support.

  

  

12. Governing Law

  

These Terms shall be governed by and interpreted in accordance with the laws of Ukraine and relevant EU legislation, including the GDPR.

  

Any disputes will be resolved in a competent court of Ukraine.

  

  

13. Updates to Terms

  

We may update these Terms from time to time. The updated version will be published on our website with a new effective date. Continued use of the Service after changes implies acceptance of the updated Terms.

  

  

14. Contact

  

If you have questions about these Terms, reach out to us at: 📧hello@leadsync.digital.