Privacy Policy

  

Effective date: June 30 2025

Last updated: June 30 2025

  

Welcome to Leadsync, a service designed to help businesses track, qualify, and synchronize lead interactions with advertising and analytics platforms. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website and services, in accordance with the General Data Protection Regulation (GDPR), the Law of Ukraine “On Personal Data Protection”, and other applicable laws.

  


  

1. Who We Are

  

Leadsync is operated by PE Sandyriev Illia Leonidovych, located in Ukraine. We provide website widgets and backend infrastructure that help businesses capture lead interactions and forward event-based data into Google Ads, GA4, and other analytics systems.


If you have any questions, you can contact us at:

📧hello@leadsync.digital

  


  

2. What Data We Collect

  

We may collect and process the following types of personal data:

  

  • Website Usage Data: IP addresses, device type, browser information, pages visited, and referral URLs.

  

  • Form Submissions: Name, phone number, email address, and any data submitted via contact or booking forms.

  

  • User Behavior Events: Information about your interactions with our widgets and services (e.g. clicks, booking requests).

  

  • Traffic Source Identifiers: UTM parameters, GCLID, and similar tracking values.

  

  • Client System Data (for business users): CRM events, lead qualification status, conversion events — only if such data is explicitly integrated.

  

We do not knowingly collect any sensitive data unless required by the nature of the service provided and explicitly authorized by the user or client.

  


  

3. How We Use Your Data

  

We use your data for the following purposes:

  

  • To provide and improve our services

  

  • To deliver insights and reports about lead behavior and traffic attribution

  

  • To allow clients to integrate lead data with advertising systems (Google Ads, GA4, etc.)

  

  • To detect, prevent, and address technical issues

  

  • To comply with our legal obligations

  

We do not use personal data for automated decision-making or profiling without consent.

  


  

4. Legal Basis for Processing

  

We rely on the following legal bases:

  

  • Consent (Art. 6(1)(a) GDPR): when users submit forms or agree to tracking.

  

  • Contractual necessity (Art. 6(1)(b)): for providing services to clients.

  

  • Legitimate interest (Art. 6(1)(f)): to improve our platform and secure it.

  

  • Legal obligations: to comply with applicable regulations.

  


  

5. Cookies and Tracking Technologies

  

Our service uses cookies and similar technologies to:

  

  • Remember user preferences

  

  • Enable analytics

  

  • Store user session and identification tokens

  

A cookie banner will be shown where legally required, allowing users to manage preferences.

  


  

6. Data Sharing and Disclosure

  

We do not sell or rent your data.

  

We may share data with:

  

  • Service providers (hosting, analytics, authentication)

  

  • Advertising platforms (only if you or your business explicitly enable it)

  

  • Law enforcement or authorities if legally compelled

  

All data is shared strictly on a need-to-know basis with appropriate data protection agreements in place.

  


  

7. Data Retention

  

We retain personal data:

  

  • For as long as necessary to provide the services

  

  • As required by law

  

  • Or until a user/client requests deletion (where applicable)

  


  

8. Your Rights (EU/Ukraine)

   You have the right to:

  

  • Access your personal data

  

  • Rectify inaccurate data

  

  • Request deletion (right to be forgotten)

  

  • Restrict or object to processing

  

  • Withdraw consent at any time

  

  • Lodge a complaint with your local data protection authority

  

To exercise your rights, please contact us at 📧hello@leadsync.digital.

  


  

9. International Data Transfers

  

Where applicable, we use servers or processors located outside the EU/Ukraine. In such cases, we ensure adequate protection by implementing Standard Contractual Clauses (SCCs) or equivalent mechanisms.

  


  

10. Data Security

  

We apply commercially reasonable security measures to protect your data, including encryption, access control, and secure communication protocols. However, no system is 100% secure.

  


  

11. Responsibilities of Our Clients

  

Clients using Leadsync to collect or process data through embedded widgets or integrations are responsible for ensuring their own compliance with privacy laws, including obtaining valid consents where required. We provide tools, but not legal guarantees of GDPR compliance on the client side.

  

Disclaimer: While we strive to align with the GDPR, parts of our platform are still under active development. We continue working towards full compliance and commit to transparent updates as we improve.

  


  

12. Changes to This Policy

  

We may update this policy periodically. The latest version will always be available on our website. Significant changes will be communicated to registered users.

  


  

13. Contact Us

  

If you have any questions or concerns, please contact us at 📧hello@leadsync.digital.